FAQs

Please review our FAQs below, then take a look at our Portfolio or Instagram to see what resonates with you. We have more designs and glazes available and can help with samples and tile layouts.

Once you’re ready to begin the process, please email us at hello(at)star-tile.com or submit an order inquiry form.

Q&A

Q: Can I see samples before making a full order?

Absolutely! We offer sample tiles for a fee, which can be credited toward your final order. You can choose from both glaze samples and full tile design samples. Please note that glaze samples may appear different on a smaller piece compared to a full-sized tile. Our glazes are multidimensional, often displaying variations in color—such as brown in one area and blue in another—depending on the shape of the tile. Sample delivery within the U.S. typically takes 1-2 weeks.

Q: What types of spaces are best suited for your tiles?

Our pieces are meant to be engaged with and shine best in feature wall-type settings. They're ideal for boutique hotel receptions, wellness spas, upscale retail, corporate office lobbies, large fireplaces, high-end restaurants, feature stairwells, art galleries, exhibition spaces, bathrooms, and kitchens.

Do you offer design services to help me choose the best tiles for my space?

Yes, our design team can work with you to select the perfect tiles and create a layout that complements your space. We offer this service as part of our consultation process.

What should I expect in terms of glaze variation?

Our tiles are handmade by local artisans, and variations in glaze color, texture, and dimensions should be expected. We believe this adds to the beauty and uniqueness of the installation.

Can I visit your showroom to see the tiles in person?

Yes, we welcome visitors to our showroom in Yucca Valley, CA. Please schedule an appointment to ensure we can provide you with a personalized tour and consultation.

Q: How do I start the process of ordering tiles for my project?

Begin by browsing our portfolio for inspiration, then contact us to determine what samples you are interested in. Feel free to book a tile presentation with us to discuss in depth. We'll discuss your vision, space requirements, and design preferences to create a custom proposal for your project.

Q: What is the typical timeline for a custom tile project?

From initial consultation to installation, projects typically take 12-20 weeks, depending on the complexity and scale. We'll provide a more accurate timeline during our consultation. Rush orders are available at a premium.

Q: Do you ship internationally?

Yes, we ship our tiles globally via freight on safely secured pallets. The freight expense will be added to the final balance prior to shipping. International shipping costs and any applicable customs fees will be calculated based on your location and order details.

Q: What sets Star Tile apart from other luxury tile manufacturers?

Our unique combination of nature-inspired designs, handcrafted artistry, and customizable patterns. Each Star Tile installation is a one-of-a-kind piece of functional art that transforms spaces into extraordinary environments.

Q: Do you offer installation services?

We don't provide installation services directly.

Q: Are your tiles suitable for outdoor use?

While most of our tiles are designed for interior use, we do have options suitable for certain outdoor applications. Please consult with us about your specific project needs.

We are the local Yucca Valley tile store, Joshua Tree tile store, Palm Springs tile store in California. We offer kitchen tile, bathroom tile, artistic tile, kitchen backsplashes, bathroom niches, handmade tile, custom tile, custom art installations, custom murals, custom mosaics, and 3d wall tiles.